Office Policies

Our Commitment to You The Patient
Mutual Respect

Our Commitment to You The Patient

1. Same day and next day appointments. One of the great advantages to choosing Doctor Tomchik as your doctor is the ability to see him on the same day or at the LATEST the next day. This policy applies to all patients we see, new patients and existing patients. Many doctors' offices have a waiting time of a several weeks or more to see the doctor, this is never true at Health Circle.

2. Open nights and weekends. In order to cater to our patients who work during the day and cannot take time off of work, or are otherwise preoccupied we are open evenings [on Mondays, Tuesdays, and Thursdays] and we are open Saturday mornings.

3. Meeting Doctor Tomchik before you decide to select either as your doctor. We at Health Circle are committed to ensuring our patients know Doctor Tomchik before they choose to see us as patients. Simply call (954) 450-3550, and ask to meet the Doctor. This is not considered an appointment, and therefore you will NOT be charged any fees, co-pays, deductibles, etc.

4. Fast but thorough office visits. While it is impossible to predict how long your appointment will last we try to make sure no patient is forced to wait for more than a hour to see the Doctor. At the same time we refuse to sacrifice the quality of your visit for the sake of expediency. Our staff, including Doctor Tomchik, will spend the time with you that is needed to provide a thorough examination and answer/clarify all the questions you might have.

5. Never too much, never too little. Many physicians, particularly now that the economy is weak, perform lots of unnecessary tests and/or procedures on their patients. This means higher charges for you the patient if you have a deductible, co-insurance, or if you have no insurance. Conversely, many physicians do not do enough to assist their patients because they want to see as many patients as possible, likewise increasing their profit. At Health Circle we guarantee that you will never receive unnecessary tests and procedures, but that you will receive all the appropriate care that you require and/or request.

6. Assisting self-pay patients (patients without insurance). Unfortunately, due to the powerful insurance company lobbyists it is illegal for us to charge self-pay patients a reduced fee (a fee less than we would charge insurance companies). However, if a self-pay patient is unable to pay their bill we are more than willing to work out a payment plan in which the patient can make payments over a set period of time, without any interest (this is a payment plan not a loan).

7. Provding you with a doctor who is also a neighbor of yours. The majority of our patients come from Sunset Lakes and Silver Lakes, in Miramar. Doctor Tomchik currently resides in Monaco, Sunset Lakes, Miramar, and therefore is literally the neighborhood doctor.

One of the first things you notice when you first visit our office is that the only thing that physically separates our receptionists from our patients is the desk they work at; there is no tiny window that you have to peer through in order to interact with our staff, and likewise there is no tiny bell you have to ring to get a derelict recepitionist to provide you with service.

Every receptionist and every Medical Assistant wears a name badge that simply shows their first name. We have a first name only policy at Health Circle, which is of course not strictly enforced.

At Health Circle we pride ourselves on forming more personal relationships with our patients than most doctors do; however, our openness and kindness comes at a price. Because we cannot isolate ourselves from our patients it becomes more dangerous when patients become threatening: verbally, physically, sexually, or in any other manner. As a result we have a zero tolerance policy when it comes to patients that threaten or intimidate our staff. Such patients are not only disruptive to our practice, but they also negatively impact our other patients as well. Therefore, we ask all patients to be courteous and even tempered, and any patient that becomes threatening will be discharged from our practice.